Services

Maua Methodist Hospital is a vibrant and dynamic community that encourages continued growth in all spheres of life.
The Medical Department forms an integral part of Maua Methodist Hospital, providing excellent Medical care to our patients. The staff in the Clinical areas include:

1. General Surgeon
2. Obstetrician & Gynaecologist
3. Paediatrician
4. Internal Medicine Consultant
5. Palliative Care Specialist
6. Orthopaedic Surgeon
7. Family Medicine specialist

We are proud to have a dedicated team consisting of 6 medical officers and 16 clinical officers, all committed to delivering exceptional healthcare services.
As an esteemed Internship Centre for Medical Officers and Clinical Officers in Kenya, we place a strong emphasis on providing high-quality training and professional development. Our training programs are designed to equip our staff with the necessary skills and knowledge to excel in their roles, ensuring that they are well-prepared to meet the diverse needs of the communities we serve. Through a combination of hands-on experience, mentorship, and continuous education, we strive to foster a culture of excellence and innovation in healthcare delivery..

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Our strengths include:

1. Continued dedication to education, especially as a Continuous Professional Development (CPD) accredited institution by the Kenya Medical Practitioners and Dentists Board
2. Availability of Consultants in various departments
3. Being a Mission Hospital offering service for a large part of the Meru region, the patient load allows for wide and varied clinical experience
4. Availability of Surgeons to provide emergency Trauma care
5. Diversity among the team members which enhances unity and allows learning from each other’s experiences

Areas that offer opportunities for improvement and in which we would appreciate input include:

1. Need for volunteer doctors in various fields especially Paediatrics, Pathology, Family Medicine, Internal Medicine and Surgeons of Different Specialties
2. Development of Postgraduate training in Family Medicine and General Surgery/Orthopaedics
3. Strengthening research – we look forward to making Maua Methodist Hospital a Centre of Excellence in Research.

The In-Patient services are:

1. Female ward (Medical, Surgical and Gynecological Services)
2. Male ward (Medical, Surgical, Burns Services)
3. Maternity wards (ANC Ward, PNC Ward, Labour Word and Nursery unit)
4. Newborn Unit(NBU)
5. Paediatric ward (Medical, Surgical, Burns)
6. Theatre/ Operating Room (CS, laparotomy, ORIF, Skin Grafting, Total Hip and Knee replacement, Hysterectomy etc))
7. HDU/ICU

Female Ward

This unit has a capacity of 40 beds and is dedicated to providing comprehensive care for female patients over the age of 16 presenting with medical, gynecological, or surgical conditions. Commonly treated conditions include gastritis, hypertension, diabetes, asthma, and pneumonia, alongside fractures and trauma from road traffic accidents—particularly motorcycle incidents—as well as cuts from assaults and diabetic wounds. Notably, we are witnessing an increase in cancer cases, necessitating a proactive approach to treatment and support.
Currently, we are addressing challenges related to our diagnostic equipment, particularly the lack of a CT scan, which has resulted in many patients being referred to other health facilities for necessary imaging. To mitigate this issue, we are actively planning to enhance our diagnostic capabilities in the near future. Additionally, we are in the process of developing a renal unit to expand our specialized care services, ensuring that we can meet the diverse needs of our patient population.

Male Ward

This unit has a bed capacity of 52 and is dedicated to admitting male patients aged 16 and above with medical and surgical conditions. A significant proportion of admissions are for hypertension, diabetes, and heart failure, ensuring comprehensive care tailored to each patient’s needs.
Notably, we ensure that every patient with diabetes undergoes an eye checkup to monitor for potential complications related to their condition. Upon discharge, we prioritize continuity of care by registering all patients with our clinic for proper follow-up and ongoing management. This approach underscores our commitment to enhancing patient outcomes and providing holistic support throughout the recovery process.

Maternity

This unit comprises Ante-natal, Labour, and Post-natal wards , committed to delivering comprehensive care for mothers throughout their pregnancy. We effectively manage medical conditions such as hypertension, pre-eclampsia, asthma, diabetes, and deep vein thrombosis (DVT) to ensure optimal maternal health. During labor, we focus on the safety and well-being of both mother and baby, facilitating safe deliveries. Our skilled team of midwives, medical officers, and obstetricians is dedicated to providing timely and efficient care, including for cesarean sections when needed.
We are currently renovating our wards to enhance the patient experience, offering improved facilities for both insured and private care. After delivery, we prioritize educating mothers on the importance of newborn immunization and connect them to our Mother/Baby Wellness Clinic for ongoing support. Our commitment to excellence care in maternal and newborn care is at the heart of our mission and reflects our focus on improving health outcomes and supporting families during this vital time.

Newborn Unit

The Newborn Unit (NBU) is a dedicated facility with 11 beds, specializing in the care of neonates with a range of medical conditions, including birth asphyxia, congenital heart conditions, prematurity, risk of infection, and respiratory distress. Our primary objective is to ensure that every mother leaves our care with a healthy, thriving baby. In the NBU, we employ state-of-the-art medical technology and evidence-based practices to provide high-quality care tailored to the unique needs of each infant. Our skilled team of nurses, and health professionals is committed to delivering compassionate, individualized care to both the newborns and their families.
In addition to our medical expertise, we provide educational resources and support services to help families navigate the complexities of newborn care, including guidance on breastfeeding, immunizations, and early developmental milestones. The NBU is also equipped with advanced diagnostic and therapeutic tools, allowing us to respond promptly to any complications that may arise.

Paediatric ward

The unit has a capacity of 35 beds and provides specialized care for children under 16 years of age, addressing a range of medical and surgical conditions, including burns. Our primary diagnoses include pneumonia, malnutrition, upper respiratory tract infections, and amoebiasis. We are proud to have a team of experienced and highly skilled nurses and medical officers who are deeply committed to pediatric care, working closely with our pediatricians to ensure the best outcomes for our young patients. In our ongoing efforts to enhance patient care, we are planning to develop private services in the near future. This initiative aims to provide families with more options for personalized care in a comfortable environment, ensuring that every child receives the attention and support they need for a successful recovery. Our commitment to excellence in pediatric healthcare remains at the forefront of our mission, as we strive to meet the evolving needs of our community.

Operating Theatre Rooms

Our operating theatre comprises three fully equipped operating rooms and operates 24 hours a day, ensuring comprehensive surgical care at all times. We perform a wide range of procedures, including general surgery, obstetric and gynecological surgeries, endoscopies, ENT surgeries, Orthopaedic surgeries, and cataract surgeries performed by our visiting eye surgeon. We accommodate both elective and emergency surgeries, with our skilled and dedicated staff working collaboratively with surgeons, gynecologists, and medical officers to deliver high-quality care tailored to the needs of each patient. The majority of our cases are covered by various insurance plans, making our services accessible to a broad range of patients. To support our surgical operations, we have a Central Sterile Supply Department (CSSD) that provides sterile equipment for the entire hospital, managed by our theatre staff. This ensures that all surgical instruments meet the highest standards of cleanliness and safety.

HDU/ICU

Our High Dependency Unit (HDU) and Intensive Care Unit (ICU) comprise 6 beds, providing specialized care for critically ill patients with advanced monitoring and life-support technologies. Our dedicated team includes Physician, six emergency critical care clinical officers, highly trained ICU nurses, and allied health professionals who work collaboratively to manage complex medical conditions. We address a diverse range of cases, such as severe respiratory distress, post-operative care, and multi-organ failure, ensuring personalized attention and continuous monitoring for each patient. The HDU/ICU operates 24 hours, allowing for immediate intervention and support as needed. Our commitment to patient safety is reflected in our adherence to strict protocols and guidelines, which contribute to optimal outcomes. We also prioritize family involvement in the care process, offering support and information to loved ones during this critical time.

OUT-PATIENT SERVICES

This is a big department that is key to out-patient services and is poised for better service delivery after the on-going restructuring is completed. Key units have been upgraded in terms of infrastructure and staffing as well as capacity building.
The hospital is running a training programme that our staff are benefitting through scholarships on HIV care management, TB Care as well as palliative care trainings. This is increasing the publicity of the hospital since other hospitals within the county and beyond are benefitting.
The department offers specialised clinics in Surgical, Gynaecological, Diabetes/Hypertension, eye and dental services which are well utilised by the community.
Emergency services are provided in a well set out, spacious and accessible casualty area.
The outpatient pharmacy is well set out, with spacious and well-arranged booths with a spacious waiting bay.
We have started private clinic services in well-built consultation rooms and spacious waiting bay to cater for the business and corporate clients. The clinic is picking up well and is poised for steady growth.

Our Departmental vision moving forward

1. Complete the new OPD reception waiting area to improve patients flow and comfort as they wait for service delivery.
2. Double our current OPD reviews.
3. Increase the number of private clinic patients reviews and private care admissions.
4. More community and patients enrolled in NHIF and using the OPD NHIF Scheme. We envision to enrol 100,000 community members into the scheme who will utilise our OPD and inpatient services.
5. Continuous review of services offered to our patients’ satisfaction through exit surveys and action taken to improve the services.
6. Training of specialist health care workers in various disciplines; Eye, ENT, Psychiatry, ICU care and psychological counselling services as we diversify our services and deliver quality services.
7. Build a modern trauma care centre to meet the community needs who need specialised care following road accidents.

The Out-Patient Department offers the following services:
- Accident and Emergency
- Out- Patient clinic (general)
- Diabetic / hypertensive clinic
- Medical Out- Patient / Physician clinic
- Surgical Out- Patient
- Obstetric / Gynaecology clinic
- Paediatric out- patient clinic
- Private clinic
- Dental clinic
- Eye clinic
- ENT clinic
- Chest clinic
- Physiotherapy clinic
- Orthopaedic clinic
- Dermatology clinic
- Epilepsy clinic
- Nutrition clinic
- Maternal Child Health
The MCH unit has worked hard on educating communities so much that we have a reduced incidence of malaria and malnutrition. We are looking forward to starting a wellness clinic along side the normal Ante-natal, Post-natal, child welfare, and family planning services.

Comprehensive Care Clinic

Currently we have almost 2,580 patients in care in our programme and amongst this slightly above 400 are below the age of 24 years. Amongst this group 275 are young teenagers between the ages of 10 and 19 years. These challenging years of human growth, without the right approach to their treatment, there is increased number of defaulters in their appointment, missed drugs and this leads to poor suppression and eventual resistance to drugs.
We have developed age-based model of treatment which incorporates their needs. We have developed a Youth Centre with a focus on equipment and skill development tools that attract and appeal to this generation of young people.
This is an enormous vision that we are trusting God for. Furnishing the Youth Centre requires resources, for with plan to install things like smart TVs, play station, sofas, pool tables and mind engaging games like chess, monopoly – and also a small library.