Out-Patient Services
This is a big department that is key to out-patient services and is poised for better service delivery after the on-going restructuring is completed.
Key units have been upgraded in terms of infrastructure and staffing as well as capacity building.
The department offers specialized clinics in Surgical, Gynecological, Diabetes/Hypertension, eye and dental services which are well utilized by the community.
Emergency services are provided in a well set out, spacious and accessible casualty area. The outpatient pharmacy is well set out,
with spacious and well-arranged booths with a spacious waiting bay. We have started private clinic services in
well-built consultation rooms and spacious waiting bay to cater for the business and corporate clients. The clinic is picking up well and is poised for steady growth.
Our Departmental vision moving forward
- Utilize the new OPD reception to enhance service delivery and better serve the community with efficiency and care.
- Double our current OPD reviews.
- Increase the number of private clinic patients reviews and private care admissions.
- Continuous review of services offered to our patients’ satisfaction through exit surveys and action taken to improve the services.
- Training of specialist health care workers in various disciplines; Eye, ENT, Psychiatry, ICU care and psychological counselling services as we diversify our services and deliver quality services.
The Out-Patient Department offers the following services:
1. Accident & Emergency Services [24 Hrs]
In case of emergency, our dedicated team is available around the clock to provide critical care when you need it most. We handle a wide range of urgent medical conditions, including:• Road Traffic Accidents: Prompt care for injuries from car/boda boda accidents.
• Assaults & Trauma: Immediate treatment for injury victims.
• Self-inflicted Injuries: Compassionate care and support for self-harm casualties.
• Organophosphate Poisoning: Immediate detoxification and care.
• Critically Ill Patients: Rapid intervention for conditions like diabetic ketoacidosis (DKA), heart attacks (MI), strokes, and more.
Your safety and well-being are our top priority. No matter the severity, we’re here and ready to help you 24 hours a day.
2. General Outpatient Clinic[24 Hrs]
Our General Outpatient Clinic is here for all your everyday health care needs, providing care for common conditions, including:• Upper Respiratory Tract Infections (URTI): Fast relief for colds, flu, and other respiratory illnesses.
• Gastritis: Personalized treatment plans to ease your symptoms.
• Amoebiasis & UTIs: Effective treatment for digestive and urinary infections.
• Pneumonia & Asthma: Comprehensive care for lung infections and respiratory conditions.
• Epilepsy: Ongoing management for seizure disorders.
Your health matters. Whether you have a simple illness or more complex symptoms, we’re here to listen, diagnose, provide expert care and give you quality drugs.
3. Diabetic & Hypertensive Clinic [Tuesday and Thursday]
We specialize in the management and monitoring of chronic conditions like diabetes and hypertension. Our services include:• Regular Monitoring: Monthly blood pressure and blood sugar checks to ensure optimal control.
• Education & Counseling: Learn about managing your condition through lifestyle changes, medication adherence, and exercise.
• Nutritional Support: Guidance on healthy eating tailored to your condition.
• Yearly eye check-up: our committed eye team is ready for you
Take charge of your health. Our dedicated team works with you to manage your chronic conditions and help you live your best life.
5. Surgical Outpatient Clinic[Every Monday]
For patients living with long-term conditions, we offer continuous care, including:• Kidney Disease: Ongoing support for renal health.
• Heart Diseases: Management of heart failure, chronic hypertension, and related conditions.
• Thyroid Disorders: Specialized care for hypo- and hyperthyroidism.
• Diabetes & Chronic Gastritis: Long-term care plans to manage symptoms and prevent complications.
We’re here for the long haul. Let us help you navigate the complexities of chronic illnesses with compassionate, personalized care.
5. Surgical Outpatient Clinic[Every Monday]
If surgery is needed for common conditions, our expert surgeons provide care for:• Hernias & Cysts: Professional evaluation and treatment options.
• Benign Prostatic Hypertrophy (BPH): Non-invasive treatment and management.
• Hemorrhoids & Hydrocele: Quick relief for painful conditions.
• Fistulas: Comprehensive surgical treatment.
You don’t have to face surgery alone. We’ll guide you through every step, ensuring comfort and care before, during, and after the procedure.
6. Obstetrics & Gynecology Clinic [Tuesday and Thursday]
Our women's health clinic provides comprehensive care for:• Infertility: Helping you start or grow your family with advanced fertility treatments.
• Pregnancy Care: From normal to high-risk pregnancies, we provide expert antenatal care and support.
• Uterine Fibroids & Endometriosis: Compassionate treatment options for common gynecological conditions.
• Post-natal Care: Support for new mothers, including breastfeeding assistance and family planning.
Your health, your family, our care. We prioritize your well-being through every stage of life.
7. Corporate Clinic [Monday - Friday]
We offer exclusive healthcare services for employees, ensuring convenience and comfort with the following benefits:• Insurance Partnerships: Access to a variety of insurance plans such as Jubilee, CIC, Britam, and more.
• VIP Care: Skip the waiting lines – our nurses provide personalized, in-office care at your convenience.
Healthy employees are happy employees. Our corporate services are designed to fit seamlessly into your busy schedule.
8. Dental Clinic [Monday - Saturday]
A beautiful smile starts with proper dental care. We offer a range of services to keep your teeth healthy:• Tooth Extraction & Fillings: Safe and effective treatments for damaged or decayed teeth.
• Root Canal Treatment: Advanced care to save your natural teeth.
• Teeth Cleaning: Regular cleaning to maintain optimal oral hygiene.
Smile with confidence. Let us help you maintain a healthy, happy smile.
9. Eye Clinic [Monday - Friday]
For comprehensive eye care, our clinic offers:• Cataract Surgery: Clear vision with state-of-the-art techniques.
• Laser Treatment: Corrective laser procedures for better vision.
• Glasses: Prescription eyewear, including reading glasses and lenses for myopia.
• Community outreach eye screening: we aim to prevent blindness causing diseases
See the world clearly. Whether it's routine eye exams or advanced procedures, we're here to help.
10. Pediatric Outpatient Clinic [Every Wednesday]
Our Pediatric Clinic provides expert care for your little ones, including:• Asthma & Pneumonia: Careful monitoring and treatment for respiratory conditions.
• Post-Discharge Follow-ups: Ensuring your child’s smooth recovery after hospital stays.
Your child's health is in good hands. We’re here to make sure they stay healthy and happy.
11. Ear, Nose & Throat (ENT) Clinic [Every Thursday]
If you or your family are struggling with ENT issues, our specialists offer:• Ear Syringing & Polyp Treatment: Relief from painful ear infections.
• Tonsillectomies: Safe removal of tonsils for better health.
Breathe easier, hear clearer. Our ENT specialists are here to support you.
12. Chest Clinic [Monday - Friday]
Our Chest Clinic specializes in:• Heath education: prevention is better than cure
• TB Screening & Treatment: Early detection and ongoing care for tuberculosis.
• Contact & Defaulter Tracing: We help you stay on track with your TB treatment.
Breathe easy with expert care. We are here to support your respiratory health.
13. Physiotherapy Clinic [Monday - Friday]
Recover from injuries or manage chronic pain with our physiotherapy services, including:• Arthritis & Joint Surgery Rehabilitation: Recovery plans tailored to your needs.
• Bone & Joint Pain Management: Specialized care for long-term pain relief.
Get back to what you love. Our physiotherapists are here to help you move without pain.
14. Orthopedic Clinic [Every Thursday]
For musculoskeletal issues, our orthopedic clinic offers:• Fracture Management: Safe and effective fracture reduction and casting.
• Orthopedic Devices: Support and rehabilitation using the latest devices.
Move freely and comfortably. We provide expert orthopedic care to keep you active.
15. Nutrition Clinic [Monday - Friday]
Our nutritionists are here to help you make informed food choices and manage your health with:• Malnutrition: Nutritional support for individuals and children.
• Chronic Illnesses: Diet plans for conditions like diabetes, chronic kidney disease, and hypertension.
• Monitoring body mass index; eating well to actively live
• Meal Planning: Personalized plans to meet your specific health needs.
Eat well, live well. Let our nutrition experts guide you to better health.
16. Maternal & Child Health (MCH) Services [Monday - Friday]
We are dedicated to supporting mothers and children with:• Growth and monitoring: Ensuring our children are maintaining health growth
• Antenatal & Postnatal Care: Comprehensive care throughout pregnancy and after childbirth.
• Immunization & Child Welfare: Keep your child healthy with routine check-ups and vaccinations.
• Family Planning & Reproductive Health: Guidance and support for family planning.
Supporting your journey to motherhood. Our team provides the care you need to stay healthy and thrive. The MCH unit has worked hard on educating communities so much that we have witnessed a reduction incidence of malaria and malnutrition. Wellness clinic alongside the normal Ante-natal, Post-natal, child welfare, and family planning services are going on wellThe MCH unit has worked hard on educating communities so much that we have a reduced incidence of malaria and malnutrition. We are looking forward to starting a wellness clinic along side the normal Ante-natal, Post-natal, child welfare, and family planning services.
17 Psychological Counselling [Monday - Friday]
• Customized one on one quality counselling; patients with mental/emotional issues- suicidal tendencies• Tailored made counselling: clients who abuse drugs and alcoholism challenges
• Home based care planned counselling sessions: we care for home bound patients
Return to near normalcy. Our word and commitment for you and your family
18. Comprehensive Care Clinic [Monday - Friday]
Currently we have almost 2,580 patients in care in our programme and amongst this slightly above 400 are below the age of 24 years.
Amongst this group 275 are young teenagers between the ages of 10 and 19 years. These challenging years of human growth, without the
right approach to their treatment, there is increased number of defaulters in their appointment, missed drugs and this leads to poor suppression and eventual resistance to drugs.
We have developed age-based model of treatment which incorporates their needs. We have developed a Youth Centre with a focus on equipment and skill development
tools that attract and appeal to this generation of young people.
This is an enormous vision that we are trusting God for. The Youth Centre is running well with the young people coming for individualized treatment,
psychological counselling socializing and playing games such as chess, darts and table tennis.